Video call on sony tv connection problem

Asked By 40 points N/A Posted on -

I'm setting up Skype for my Sony Bravia 40" LED EX520 Smart TV.  Most of the time, I can't connect to the internet through wifi with speed of 1 Mbps, gives no signal as problem.  When I do connect, The resolution is just 720p and not 1080.  Is there a setting for video call on sony tv using Skype?

Answered By 0 points N/A #197133

Video call on sony tv connection problem


Hi Julia,

To me, it seems that your WIFI connection speed of 1Mbps is just not sufficient enough to receive and upload 1080p resolution video calls. System requirements for 1080p video calls with Skype are:

  • Bandwidth of at least 2.0 Mbps for uploading and downloading

Furthermore, according to your TV's manual, you need a dedicated Sony camera to make 1080p calls on Skype.

You can read in greater details here.

Hope I helped you here.

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