An unknown error occurred with Astute Graphics on MAC OS

Asked By Henry L Espinoza 10 points N/A Posted on - 01/01/2014

Hello,

An error occurred when I am working with Astute Graphics on MAC OS. This error message is not so descriptive, it’s an unknown error. It appears whenever I click virtually in the art board. I tried the usual method by reinstall adobe Illustrator and then reinstalling VectorScribe, but no luck in my side. Help to rectify this error and continue my work.

Image of the Error

Error Message in the Image

Error

The filter cannot complete because of an unknown error.

Error: 0SEG

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• Question Category: Apple OS

Answered By Sharath Reddy 590495 points N/A #179346

An unknown error occurred with Astute Graphics on MAC OS

This problem with VectorScribe regarding the filter has already been fixed in the release of VectorScribe 1.2. So, in case you are still experiencing this error with VectorScribe under Adobe Illustrator, download the upgrade from VectorScribe 1.2 Upgrade. Another way is to download the latest version of VectorScribe and then install it into Adobe Illustrator CS5.

Supposedly, you should be downloading the CS3 or CS4 version of VectorScribe and then to be installed into Adobe Illustrator CS5 but unfortunately it is no longer available. The latest version of VectorScribe plug-in also supports Adobe Illustrator CS4 so I think there should be no problem. Download the latest version from VectorScribe 2.2.0 for Mac.

When downloading, make sure you select the Mac version because the plug-in is available in Windows and Mac OS X versions. Once downloaded, reinstall Adobe Illustrator and then install the newly downloaded VectorScribe 2.2.0. See if this fixes the problem.

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• Posted on - 04/02/2014
• Question Category: Apple OS