Unable to open the item \MailG:ExhsrverMDBDATA23e.str-skipped

Asked By 20 points N/A Posted on -


When I am trying to perform a backup operation in Exchange, I’m getting an error message telling “Unable to open the item \MailG:ExhsrverMDBDATA23e.str-skipped.” It seems to be attempting to create a flat file backup (exchange database).

Can anyone give me any suggestions on how to resolve this issue?

Best Answer by Willet Engelin
Answered By 10 points N/A #154351

Unable to open the item MailG:ExhsrverMDBDATA23e.str-skipped


Hello Christine,

Use the following procedure to fix the issue that you are getting:

  1. Locate Outlook.exe. This file is usually  located in one of the following folders, depending on the version of Outlook that you are running:

    • Outlook 2010

      C:Program FilesMicrosoft OfficeOffice14
    • Outlook 2007

      C:Program FilesMicrosoft OfficeOffice12
    • Outlook 2003
  2. After you have found you will need to right-click Outlook.exe, and then click Properties.
  3. After that go to Compatibility tab, and then click to clear the Run this program in compatibility mode for check box.
  4. And then Click OK.
  5. You can try to start Outlook after that.

Hope this helps.



Best Answer
Best Answer
Answered By 0 points N/A #154350

Unable to open the item MailG:ExhsrverMDBDATA23e.str-skipped


Firstly you should confirm about the processing to maintain exchange which is not listed for running at the time of back up.

Know about Exchange server 2003 and 2000 maintence

if Windows NT recovery file  is routine to recover an exchange description & recover Exec, recovered exchange will not recover all correspondence through exchange  & finally become the file corrupted .

New input alike the below will display , if system of any file is from server is choose for back up

Unworthy to execute the file \MailG:ExhsrverMDBDATA23e.str-skipped

here -ignored recoverd  file shows that NTrecovery Exechange in continuing effective recovery. For resolution this kind of problems with the Exchange recovery which is not completing , you have to be sure about  NT recovery file  is not recoverd Exchange during that time exchange recover work is continuous.

IF the backup is running  to failure even with windows NT backup, run an exchange Utility like  ESEUtil to successfully resolve the problem and open a support case with Microsoft if Necessary.

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