Asked By
iliman
0 points
N/A
Posted on - 09/17/2011
Hello!
I use Symantec Endpoint Protection Antivirus software for the protestation of the virus. Recently I faced a problem in this Antivirus software. When I install Symantec Endpoint Protection software from the disk, the Windows shows an error. How can I fix this problem? The error message is as below.
"Symantec Endpoint Protection Installer Information
Error 1327.Invalid Drive: K:
 OK"
Â
Please help me.
Thanks.
Symantec Endpoint Protection antivirus problem
Hi! Iliman,
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Your problem has a problem on the registry values. The program installation has modified your registry and points it out to different folder locations. To resolve the issue, you can use "Regedit" for that.
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To check out the registry, click Start>>>> Run>>>>Â input regedit
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In the registry editor, try accessing these folders. As you access these folders, you can observe that the installation folder location don't point out to where it should be, drive : K:
As you locate the following folders, try changing the driver paths to what drive it should be located.
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HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
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HKEY_CURRENT_USERSOFTWAREMicrosoftWindowsCurrentVersionExplorerShell Folders
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HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
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HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerShell Folders
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HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersion
Hope this helps!
William