Solve Ebenefits Internal Server Error

Asked By 40 points N/A Posted on -
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I am trying to login in Ebenefits. But it shows me an error message saying – Error 500 — internal server error. It is going on since last months. I have also tried contacting the Ebenefits help desk, but I got no solution. Did anyone else face the same problem?

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Answered By 0 points N/A #312451

Solve Ebenefits Internal Server Error

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This issue can be fixed by reinstalling your browser. Avoid using Firefox as it has some firewall rules which can cause a problem. Make sure ‘HTTPS’ is not in your address bar, it should not contain ‘S’ and try resetting your password.

Answered By 581760 points N/A #315613

Solve Ebenefits Internal Server Error

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A “500 Server Error” or “500 Internal Server Error” is a problem related to the website particularly the server and you have no control over it. It could be a problem with the page you are trying to access, a script on the page, or the server is undergoing maintenance. What you can do on your end is to wait for the problem to get fixed.

While waiting, you can perform some things to try to troubleshoot the problem in case the problem is with your web browser. First, try pressing F5 on your keyboard to refresh the page or CTRL + F5 to force refresh the page. If this doesn’t work, try clearing your browser’s cache. On your browser, press CTRL + SHIFT + DELETE.

Check “Browsing history”, “Download history”, and “Cached images and files” except cookie-related item and then click “Clear”. See if this works. If this doesn’t fix the problem, try using a different browser.

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