The server terminated the connection

Asked By 0 points N/A Posted on -

Hi All,

As I was opening accounting program in my computer and importing some files from our server the unexpected error appear that causing me to pause my activity. Yesterday, it was surely operational after updating accounting program but now can’t proceed to import some of my files. I try to restart my computer then log-in to our domain and repeat process of importing but same error appear. Any good suggestion is really appreciated. Thanks!

Error message: 

Could not read file. The server terminated the connection.


Answered By 75 points N/A #117210

The server terminated the connection


Hello Mattheew,

Since you updated the accounting program that you are using, the process could have affected the settings that you use for that program and therefore you might need to configure them again.

Just go to the account settings of your program and check and see if the settings are there are the right ones. In case the settings are wrong, or they are even not there, then you will need to configure them again and then restart the accounting program. Try importing the files using it now and see if it works.

Hope this helps.


Lee Hung

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