Server Application error inserting policy stack server trace

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Hello,

This error “Server application Error – unable to insert policy” while trying to create any new backup jobs after upgrading to Backup Exec 2012 started to appear. Now I don’t know how to fix this error or it will be a good idea to reinstall the older version of the program. Any solution ? What should I do ?

Thank you experts !

Unable to insert policy

Server stack trace:

At System.ServiceModel.Channels.ServiceChannel.HandleReply (ProxyOperationRuntime operation, ProxyRpc& rpc)

At System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] Ins, Object[] outs, TimeSpan timeout)

Exception rethrown at [0]:

At BackupExec.UI.Model.Connection.EndCreateBackupDefinition (IAsyncResult asyncResult)

At BackupExec.UI.ViewModel.BackupDefinitionViewModel.Create (WPF CollectionView resourcesContainers, DefaultBackupStrategyTypebackupStrategy)

OK

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Answered By 0 points N/A #179204

Server Application error inserting policy stack server trace

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Hello,
 
Go to the Key owner in Active Directory and Enable or re-create it.
Restart your software services. (Backup Exec)
Go to the setting > Set the Key type to “Common”
Delete and recreate the Encryption key.
( Note : Before deleting encryption key the user name and password must be saved )
This issue may be resolved in a future revision of the software.
 
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