Quick Time error while installing ArchiCad

Asked By 790 points N/A Posted on -

Hi friends,

I am an architect and I purchased a version of ArchiCAD after a lot of trials at my home.

Now when I tried to install that on my office computer, I was shocked to see the error which states that:

I first astonished to see it, but later I tried to fulfill its requirements. I have the latest quick time player installed but it is still giving me the same problem.

I don’t know how to tackle it as my computer has quick time player 7 installed which is the latest one.

In my country, I don’t have access to the help line facility for ArchiCAD.

Kindly help me.

Sorry, ArchiCAD cannot run on this computer

ArchiCAD Environment

Sorry, ArchiCAD cannot run on this computer.

Problem: Quick Time is outdated or missing.

ArchiCAD requires QuickTime 7.0 or later, image compressors and decompresses.

Make sure you have QuickTime installed with the “Recommended” option chosen at installation and not with the minimal option selected.

Uninstall Quck Time then reinstall it with the recommended option.

You must also run the GSQTcom.exe to register it.

Best Answer by rowland24
Best Answer
Best Answer
Answered By 0 points N/A #119193

Quick Time error while installing ArchiCad


Hello Simra,

There is a very easy solution of your problem. Please do the following steps:

  1. Click start menu and click on control panel tab to go there.
  2. Select Programs and features.
  3. On the left top of the window, select turn windows feature on or off.
  4. Down the scroll bar, you will find a check box named Windows Gadget Platform.
  5. At first, check it off. Click ok. (Feature will be uninstalled).
  6. Reboot the computer.
  7. To install the feature again, check on the checkbox again with the above procedure mentioned above and click OK.
  8. Reboot your computer again.

I think, your problem has been solved.

Answered By 0 points N/A #119195

Quick Time error while installing ArchiCad


It is a software problem and you need to check these things before you install the software next time.

  • First check that you have a valid license for the computer or which you need to run the program.
  • Check for all system requirements and make sure that your system supports your program.
  • Also make sure that you have make updated version of your program.
  • Make sure all programs are updated which need to run with this program.
  • Such as check your DIRECT X and also QUICK TIME and make them up to date.
  • You can download your updates free form the network and they are easy to install.
  • You need to check for any corrupt file that is causing problem.
  • Always use a valid link or source to download the program from internet.
  • Install your product and put the settings that best match your program and system.
  • Enter a valid serial number or registry number for your programs.

Once you have solved all of these problems then it is easy for you to run your product.

Answered By 581720 points N/A #119196

Quick Time error while installing ArchiCad


If you have this problem with ArchiCAD, you are probably using the STAR(T) edition because all other versions don’t require QuickTime. Before installing any program, make sure your computer is fully compatible with the program and you can do it by checking on its system requirements. ArchiCAD STAR(T) supports Windows 7, Windows 8, Windows 8.1, and Windows 10 all 64-bit.

32-bit Microsoft Windows is not supported. It requires 64-bit Intel Core 2 Duo or faster processor, 4 GB RAM, 5 GB free hard drive space, video card with 256 MB video RAM and OpenGL 2.0 support, and 1024 x 768 screen resolution. For Mac, it supports OS X 10.8 Mountain Lion, 10.9 Mavericks, 10.10 Yosemite, and 10.11 El Capitan. QuickTime 7 and Java 1.7.0 or higher are prerequisites.

You can download the latest Java for ArchiCAD on Download Java for ArchiCAD. For QuickTime, download QuickTime 7.7.6. Use the supplied password to unpack. Once unpacked, run the installer to install QuickTime. This should fix the problem. To register QuickTime, open “QuickTimePro-license-key.txt” with Notepad and register.

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