Quark License Administrator gives a Port Error on restarting the system

Asked By 0 points N/A Posted on -

Hello Everyone,

I tried installing the Quark License Administrator 4.5 and downloaded the license file. Everything went smoothly and I restarted my system. But now I get an error message telling me that the port number the server is configured is in use. I tried to reinstall a couple of times, but this did not get anywhere near resolving the problem. I also tried using different ports to perform the installation but I did not get this problem resolved in any of the ports. I attempted running this on another Mac machine as well and still get this error. I am using Mac OS X 10.5 on my machine. The error message asks to check if Quark License Administrator Server is running as a service. How do I check this? And if this is the issue, how do I resolve this? Kindly give me solution to remove this port error. Many thanks in advance.

This port number the server is configured to use is in use.

1) Ensure that quark License Administrator Server is not running as a service. Or

2) Download the QLALicense.dat file again and assign it to a free port, or shut down the application that is using the port.

Answered By 578785 points N/A #178161

Quark License Administrator gives a Port Error on restarting the system


If Quark Publishing System server is up and running, close it. After that, exit Quark License Administrator Server in your Quark License Administrator Primary server computer. Or if it is running as a service you need to stop the service. In case you are also running a Backup Server, you also need to make sure that you exit the Backup Server and or Service.

Next, go to the installation folder of Quark License Administrator and then open the Server directory. Find and delete the following files:

  • Save.dat
  • HWMUsage.dat

Once this is done, run Quark License Administrator server again and make sure it is up and running. Next after running the Quark License Administrator server, run the Quark License Administrator Backup Server. Once both servers are up and running, the next thing you need to run is the Quark Publishing System Server.

The reason for this error is that the DAT and LOG files sometimes become corrupted and it prevents Quark License Administrator Server from opening or re-opening after shutting down the Quark License Administrator Server.

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