Push from one forum in Tapatalk doesn’t work after changing UserID

Asked By 10 points N/A Posted on -
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I use TapaTalk on my iPhone 5 and Ipad and it was working perfectly until I changed the user ID in one of the forums. Push notifications from other forums are working, which makes me think it’s related to the user ID change. I cleared the cache, unsubscribed/re-subscribed to threads, nothing seemed to help. I would appreciate if someone can help me with this.

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Answered By 0 points N/A #199940

Push from one forum in Tapatalk doesn’t work after changing UserID

qa-featured
Hi,
 
You may face this issue if push notification is turned off in your particular user ID. 
 
To solve the issue:
1. Check whether that particular forum offer push notification for your version of Tapatalk. 
2. Log in to your account from a browser.
3. Go to profile settings and see whether the push notification is enabled under that ID.
4. Turn on the push notification.
 
Hopefully this will solve your problem.
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