A problem with your audio device will not allow the recording

Asked By 10 points N/A Posted on -

Hello experts,

I did everything the error said and nothing of these solutions work. Also I did a small research on the Internet for solution and nothing useful was found. Any solution for this ? How can I solve this and why none of these solution works ?

Thank you !

Camtasia Recored

A problem with your audio device will not allow the recording to start.

Try one of these: A different audio device by selecting another device within Recorded; Disable audio and just record the screen; Tweak the audio device settings-right-click the Volume button in your system tray and choose Recording Devices.


Answered By 577265 points N/A #176494

A problem with your audio device will not allow the recording


I think you need to check your soundcard because Camtasia has detected a problem when doing the recording. Check if your soundcard is not deactivated. You will see the speaker icon in the system tray if there is a soundcard installed. If you know your computer has a soundcard, check if it got disconnected in the motherboard.

Shutdown your computer and disconnect it from the outlet. Open your CPU case and check the soundcard in the slot. Normally, it is not possible to get loosened because it is screwed to the side of the CPU. Try transferring the soundcard to another slot and see if Camtasia can start recording. If the same error appeared, try reinstalling the soundcard driver.

Go to the Device Manager or click Start, Control Panel, Performance and Maintenance and select System. Select Hardware tab and click Device Manager. Expand “Sound, video and game controllers”. Right-click on your soundcard and select Uninstall. See image.

Restart your computer and run the installer for your soundcard. If your soundcard is not damaged or has other problems, it should fix the problem. Updating the driver might also help.

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