Problem in using Blackberry Desktop Software

Asked By 30 points N/A Posted on -

Hello Everyone,

I am having a problem in using Blackberry Desktop Software, an error pops up as it syncs with the calendar Error Encountered. Error Code 0x80043ac9. Check documentation. ” I am using 9800 torch and I connect it with wire/cable sync and using latest version of Blackberry software.

I tried to find out the said documentation in error but haven’t got any. I have removed all my contacts, restore backup, delete them from device and restored. The same procedure I did with Calendar but still it doesn’t work. Due to this I stop calendar from syncing and it works good but is no longer syncing. Can someone help me fixing this error? Your help would be highly appreciated.

Thank you in Advance.

Answered By 0 points N/A #157136

Problem in using Blackberry Desktop Software

Some Blackberry users have found this solution helpful. Though, I have not tried or tested them, I hope this might work for you. Please, update us after you try it. I found this from Blackberry’s support center. 
  • Back up your address book in your computer. You should have an .ipd file.
  • Delete the address book from your phone.
  • Restore your address book from your pc.
  • Synchronize all the contacts from outlook.
If you still receive any error, please paste the screenshot here. Follow the same procedure for your calendar as well. Please let us know how it goes. If it works, great! Cheers mate.

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