I was working on my Fujitsu Lifebook when I started noticing that the touchpad was not working properly. It started to lag, and the situation didn´t improve after restart. I tried plugging in my parent´s wireless mouse, but the computer does not even detect it. I am unsure what to do. What could the problem be? Is there a correlation between the two?
Hi Dana, in this kind of issues with the touchpad, there are several options but the best and fast way to solve this is try to re-install the driver. First uninstall the original driver then install a new default driver. First go to your Device manager, then click on the checkbox next to the Delete Driver Software. This will removed the original driver which may have been corrupted. Also try to make a quick check on your Device Settings. Go to your Control Panel, then click the Mouse options then click on the Device Settings, there should be an option for your touchpad. If the option is not enabled, just try to enable it. Sometimes when an external device like a mouse was attached previously, this was also altered. So check it there first before uninstalling the driver.
If you want to try using your parent’s wireless mouse, make sure to check if it is compatible with the available USB ports on your laptop. But normally, this kind of device is backward compatible. This means, if your wireless mouse is USB 3.0, you can still use it on a USB 2.0 port but will be limited to the maximum speed available to USB 2.0 devices.
If your laptop can’t detect the wireless mouse USB transceiver, the mouse probably needs an application or has its own software to work. Try asking your parents if the mouse has an installer so you can install it on your laptop. Going back to your laptop’s touchpad, if you still experience lag, try uninstalling the touchpad driver from the Device Manager.
Once uninstalled, restart the computer then install the driver again from the setup CD that came with your laptop. Also, try updating the touchpad driver. Visit Fujitsu Synaptics PS/2 Port TouchPad. This is compatible with Fujitsu Lifebook A530, AH530, and E780.
