Problem with syncing with my Outlook Calendar 2007

Asked By Wayyne White 20 points N/A Posted on - 06/16/2012

Hello experts,

I’m using Windows Vista, and my Desktop Manager is 6.0. I’m now having a problem with syncing with my Outlook Calendar 2007. Every time I try to set it up, it asks me which way I would like to sync (two ways, from BB to Outlook, from Outlook to BB).

But whenever I click next, an error message appears. After that the program just crashes and I get back to the DM 6.0 software.

I also uninstall and reinstall DM 6.0 but the same thing happens. I attached the image below.

Error:

Intellisync

The operation terminated unexpectedly.

Can someone give me a solution for this?

Any suggestion is appreciated.

Thanks a lot.

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Answered By Shovon Gabriel 0 points N/A #145598

Problem with syncing with my Outlook Calendar 2007

Is this the first time it happened?

How long has this been happening?

When was the last time you were able to sync successfully?

When this happens the first thing you can do is to reset your sync configuration.

If that does not work we uninstall and re-install the software.

If it’s still not working rename your Intellisync folder.

The path is (C:Documents and Settings<username>Application DataResearch In MotionBlackBerry)

Lastly, we can try resetting the configuration and then go to the calendar setup wizard, look for the window that says “Microsoft Outlook options for calendar". And on this window put a check mark on the box beside "Remove Alarm for past items". Finish set up and try syncing again.

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• Posted on - 06/16/2012
• Question Category: System Utilities