The problem is with my salesforce.com Customer Account

Asked By 10 points N/A Posted on -
qa-featured

Hi guys,

The problem is with my salesforce.com Customer Account. I tried to login and received an error message. It is indicating to contact salesforce.com administrator. I do not understand the error message. How can I get a remedy of this issue? Please help.

Thanks in advance. 

salesforce

Login Error

Your login attempt using single sign-on with an identity provider certificate has failed. Please contact your salesforce.com administrator for more information.

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Answered By 0 points N/A #192145

The problem is with my salesforce.com Customer Account

qa-featured

Hello Olivia,

This problem could happen if your time and date is off set. Please make sure your time and date is set correctly and try login in again. If this fail try using a next internet browsers. If both fail then i will advise you to just simply send a email to the administrator with your problem you getting.

Thanks.

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