Problem in Monitor resolution after a driver update

Asked By 0 points N/A Posted on -

I normally always keep my PC in hibernate mode and only rarely I do restart. This time I had updated a few drivers including COM port drivers, Webcam and other graphical drivers. It prompted for a restart but I cancelled it. Finally, I shut down it properly. But this morning, when I turned on the PC I could only see basic colors and very bad resolution, looks like basic graphics. All the images are of lower resolution. Worst thing is I am not getting how to change the resolution too. I have a 21 inch wide, ACER monitor. What might be the problem? Shall I attempt system Restore?

Answered By 590495 points N/A #194118

Problem in Monitor resolution after a driver update


I think that is not a problem with your monitor since you were able to start the computer but only have bad graphics. If your computer is displaying low-resolution graphics, your operating system probably booted in Safe mode. When your machine starts in Safe mode, it displays the desktop in a much lower screen resolution. Most of the services in this mode are not running because booting in Safe mode is intended for troubleshooting.

To restore the display of your computer, you need to boot the computer in Normal mode. Booting in Normal mode is just letting the computer start the operating system normally. In that state, try restarting the computer. Another way of booting to Normal mode is to run “msconfig”. To do this, click Start, Run, type without quotes “msconfig” then hit Enter.

In System Configuration Utility dialog box under General tab, select Normal Startup. Click Apply then OK. Restart the computer normally. See image.

In case you don’t know whether you’re in Safe mode or not or something bad just happened, try restarting the machine using the last known good configuration. This will start the computer using the most recent settings that worked. To try this, restart your computer. Before the Windows logo appears, press F8. In the Advanced Options Menu, select “Last known good configuration (your most recent settings that worked)” then hit Enter twice.

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