Please help! Adobe Flash Player Download Problem

Asked By 360 points N/A Posted on -

I am having trouble with my Internet Explorer. I can’t download Adobe Flash 9. I have tried a number of times but failed. Without the flash player viewing any flash content on the web is impossible. I am running on Windows Vista Service Pack 2.

I have gone through troubleshooting instructions and found out that the problem is not the security settings of Vista. I have checked the firewall and turned it off, uninstalled the antivirus I had and tried to download the flash player, it was not successful.

I have also followed a set of instructions I found on the net.

  1. Go to Computer
  2. Open Hard disk drive or Local Disk (C:)
  3. Open Program Files (x86)
  4. Open Internet Explorer
  5. Right click on iexplore.exe
  6. Choose create shortcut

Now you have two icons on your desktop. One is "Internet Explorer" which you use to run in 64 bit. The other is "iexplore.exe" which you use to run in 32 bit. You can use either icon to access the internet. Use the "iexplore.exe" icon to go to Adobe Flash Player and it will let you download.

I tried this out but got an error message, ”the installation was not successful”

Most probably the problem is with my computer, not the flash player.

I need a solution.


Best Answer by adamsmith5050
Best Answer
Best Answer
Answered By 0 points N/A #106882

Please help! Adobe Flash Player Download Problem


Dear Chris Donald,

Please follow the steps. I hope you will find your solution:

At first, please check that the operating system you are using (Windows Vista Service Pack 2) is properly installed into your PC. Please check all the system files are OK.

For this, please go to RUN application in the Start menu then Programs then Accessories or press Window button + R. Then the RUN dialog box will appear. Please type CHKDSK. If you found nothing please try another way. Open “My computer”. Then right click on the drive that have system root. Go to Properties. There will be a tab named “Tools”. Go to it and there you will see a check now button. Press on it. There is two tick mark box. Make sure that both of the buttons are ticked. Then start checking.

If you do find any problem in your system please setup a new operating system. If not, then try the next steps.

Please check that your Windows Internet Explorer is not affected with virus and the pop up blocker of the internet explorer is turned on.  Please make sure that your hard disk is working properly. If you use any antivirus software, please uninstall it for some time. Do not turn off the windows firewall system. It will be very much harmful for your PC. Than make sure that the internet explorer you are using that is in 64-bit. Please go to Adobe download center and try to download the Adobe Flash Player.

I hope you can download now. If not, please follow the next steps.

Download and install the latest Firefox, Opera or Google Chrome internet browser.  Then install it.  Make sure that the pop up blocker service of these browsers are turned off. Then try to download the Adobe flash player again form one of those internet browser. I hope that you can download it now.   If you can’t download it still now, please make sure that you are not using an illegal version of Operating System. Please make sure that the version of Operating System you are using is genuine.

Please check all of these components. Hope you will find your solution. If not, install a new Operating System. Do not install any antivirus software and make sure that Windows firewall is turned on. Then try to download Adobe flash player again. This time you can download it easily.

By doing the following steps I am sure that you can download the “Adobe flash Player”. If not, contact with the service provider.

Thank you

Adam Smith

Answered By 0 points N/A #106884

Please help! Adobe Flash Player Download Problem


Try running the System File Checker.

To do this, go to Start, All Programs, Accessories, right click on Command Prompt and choose Run as Administrator. The black command prompt window would then appear. Type in sfc /scannow. If there are errors with the system files, Windows will try and fix them. If it fails, it will inform you to check the log file. Open the log file from the path provided by the results and check what wasn't fixed. It will also provide information on how to try and fix them. Sometimes a simple Restart is all it takes.

Also, make sure when you install Flash Player that your browsers were closed. It should inform you about this. But if in case there are still browser windows open, or perhaps running in the background (also an indication of a software/OS problem), the installation will fail.

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