Outlook 2010 form data cannot be displayed

Asked By 10 points N/A Posted on -

I just created a custom calendar form with data fields in Outlook 2010.  Why is it that I'm having an error of "The form required to view this message cannot be displayed"?  I need help with Outlook 2010 form data.

Answered By 50 points N/A #140407

Outlook 2010 form data cannot be displayed


Hi Evelyndnell, 

You should following steps to resolve this issue: 

1. Clearing the forms cache : The first thing you should try is clearing the forms cache. This will make sure that, in the case of using a custom form, the latest published version of your custom forms gets loaded again.

File-> section Options-> section Advanced-> group Developers-> button Custom Forms…-> button Manage Forms…-> button Clear Cache

2. Verify that Outlook is configured to use the correct : If you still have this issue after clearing the forms cache, make sure that Outlook is configured to open the correct form when creating a new item in that folder. To see which form is the default, right click on each of the Team Helpdesk folder and choose Properties. 


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