OpenSack Cannot Get Server Info Error

Asked By 20 points N/A Posted on -

Hello techyv, I have this problem:

 Using as a guide when I installed openstack, I am a new user of this program.

When I go to the dashboard as the user I created (admin user), I can logon normally but when I click on any menu I get the following error:

Unable to get service info: This server could not verify that you are authorized to access the document you requested. Either you supplied the wrong credentials (e.g., bad password), or your browser does not understand how to supply the credentials required.

I double checked numerous times that admin_token on glance configuration files and token added via keystone-manager are aligned. Also, I have attempted the SQL connection –  with no success.

To ensure the glance installation and keystone work in unison I run the following command: glance details -A [token], the "Not Authorized" message is displayed.

Thanks in advance.

Answered By 0 points N/A #152059

OpenSack Cannot Get Server Info Error


Hello Alexander,

The error you are getting is related to the rest of the openstack deployment. In most cases it occurs as a result of mismatched service tokens between nova, keystone and so forth. Errors related to this one can also occur when there is failure to have the openstackx extensions properly installed together with nova or bad service endpoint data in keystone causing connection errors.

What you will need to do to fix this error is to check the conf/proxy server files on your computer which include nova, keystone, glance, and others and ensure that they match the correct admin service token as defined by keystone.

Hope this helps.



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