N/APosted on - 09/16/2012
I installed Office 2013 Preview, Windows 8 RTM and Synamics CRM 2011 outlook. I think everything was ok.
But during on-line organization setting I found the error message
Cannot connect to Microsoft Dynamics cRM Server because we cannot authenticate your credentials.
Check your connection or contact your administrator for more help”.
I do not understand the error message.
Please help me.
Office 2013 Cannot connect to Microsoft Dynamics CRM
The error only means that your Windows Live ID is not verified, there are a lot option to go about resolving this error:
You have to complete the process to successfully configure your CRM Client for Outlook.
Restart the Windows Live ID in Services.msc.
If you got errors with restarting the service you refresh install Windows Live.
Enable the windows feature Windows Identity Foundation 3.5, then restart computer after the process then try to log in again.