Nokia Lumia 800 software update error 80072F0D

Asked By 40 points N/A Posted on -

Hi experts,


My mobile phone availability shows that my phone is update and the mobile product code is 059P355. When I checked the update from zune then an error message appeared. Pease help me to resolve this issue. I already restored my mobile and tried to solve the problem but still problem persist.

Error: An error has occurred: 80072F0D Error: Can’t check for updates right now. Please try again later. An error has occurred. 80072F0D Web help

Answered By 0 points N/A #169530

Nokia Lumia 800 software update error 80072F0D


Hello Rodney,

To solve your problem try the following steps.

1. Create a new user account using your web browser on a computer and have a look if you are able to update then.

If that fails try a different PC.

2.  Try a full reset of the Phone, that might solve the issue. (Attention! Backup all your files before the reset)

3. Reinstall the Zune software.


If this doesn't solve the problem, then the update is not available yet


Osborne Percival

Answered By 590495 points N/A #328131

Nokia Lumia 800 software update error 80072F0D


The Nokia Lumia 800 is a discontinued 3G Smartphone operating on 2G and 3G network bands using GSM and HSPA technologies. It was announced to the public on October 2011 and released on November 2011 measuring 116.5 x 61.2 x 12.1 millimeters and weighing 142 grams. It uses micro-SIM card. It has AMOLED capacitive touchscreen display with 16M colors at 480 x 800 pixels screen resolution.

Nokia Lumia 800
Nokia Lumia 800

It is protected with Corning Gorilla Glass with Nokia ClearBlack display. It ships with Microsoft Windows Phone 7.5 Mango upgradable to Microsoft Windows Phone 7.8 powered by Qualcomm MSM8255 Snapdragon S2 chipset, 1.4 GHz Scorpion processor, and Adreno 205 GPU. It has no support for microSD card. It runs on 512 MB RAM with 16 GB internal storage.

The primary camera supports 8 megapixels with AF featuring Carl Zeiss optics and Dual-LED flash. It supports 720p video recording at 30 fps. There is no secondary camera. It has 3.5-millimeter jack, Wi-Fi 802.11 b/g/n, Bluetooth 2.1 with A2DP and EDR support, GPS with A-GPS support, stereo FM radio with RDS support, and microUSB 2.0.

It has built-in accelerometer, proximity, and compass sensors. It runs on BV-5JW non-removable Li-Ion 1450 mAh battery with standby time up to 265 hours on 2G and 335 hours on 3G. Talk time is up to 13 hours on 2G and 9 hours 30 minutes on 3G. It is available in black, cyan, magenta, and white colors.

If you are trying to update your phone with Zune, try downloading the latest if you haven’t updated yet. Download the free version of Revo Uninstaller and install. Once installed, start Revo then select Zune among the applications and click “Uninstall.” Follow the normal uninstall process. When you are prompted to restart the computer, click to restart later.

When uninstall is complete, click “Scan” to scan your computer for any leftover files and delete everything it finds. This removes everything the program created on your computer. When it is finished, exit Revo then download Zune Software 4.8.2345.0 on FileHippo. It supports Windows XP Service Pack 3, Windows Vista Service Pack 2, Windows 7, and Windows 8.x.

Zune is a discontinued media management application designed for Microsoft Windows. It works as a full media player application that includes a library, an interface for the Zune Marketplace, and can also function as a media streaming server. Zune software was discontinued on October 16, 2012 and replaced with the Windows Phone App.

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