Nobileex phone app cannont create file

Asked By 0 points N/A Posted on -

Hi there,

I have connected my phone to my PC and I tried to save some file from my phone to my PC and this error appeared. Also I tried to make a backup and the same error appeared. Can anyone help me please to solve this and make a safe back up ?

Thanks !


Cannont create file “F:Documents and SettingsUSEREscritorion5530<”. El nombre de archive, directorio o etiqueta de volume no es valido.


Answered By 590495 points N/A #183650

Nobileex phone app cannont create file


Good thing there’s Google Translate to translate the Spanish texts in the error message. The message says “the file name, directory or volume label is not valid”. The reason for getting this error is maybe because you are saving the phone’s data in an invalid location or path set in Path under Flashing tab.

Maybe the path is located in a network which is currently unreachable or the current folder doesn’t allow saving of data. Open Windows Explorer and go to the folder indicated or that was set in Path. See image.

If you can access the folder set in the configuration, close the application then restart your computer. Start mobileEx Professional Service Suite and then save your handset’s files again. If it still doesn’t work, you need to save the files to a different location. Create a new folder in your hard drive and then select that folder in the Path field of the program.

Once the new folder is set in the application, you can now save the files of your mobile phone.

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