Nero 11 / Nero Kwik Error Message & Nero Vision Not Opening

Asked By 0 points N/A Posted on -


My Operating System is Windows 7 64bit. Recently I bought Nero 11 from Frys Electronics in Tempe Arizona.

I am using this software for a long time. But after month later I got some issues with Nero 11.

These are the errors I experienced;

1. I get the following error when I try to open Nero Kwik.
Problem signature: 
Problem Event Name: CLR20r3
Problem Signature 01: kwikmedia.exe
Problem Signature 02: 
Problem Signature 03: 4f0f9f37
Problem Signature 04: Microsoft.WindowsAPICodePack.Shell
Problem Signature 05: 
Problem Signature 06: 4b0d088d
Problem Signature 07: 68d
Problem Signature 08: 155 
Problem Signature 09: System.UnauthorizedAccess
OS Version: 6.1.7601. 
Locale ID: 1033 
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I contacted Nero Tech Support on this issue several times. Finally they said, that they will send this issue to the developer and said to write them if I have any other questions. But I didn't receive any reply yet.
2. This is my second and final issue. This time Nero Vision. I opened the program and it give me an error that says "Unable to load Imaging subsystem. Make sure the program is installed properly".
I contacted Nero Tech Support for this issue too but did not get any response from them. It seems that they don't want to admit on my case.
I browsed Nero Forums and found several people have got this trouble.
I must thankful to anyone who give me a solution for this case. Sometimes there may be a hotfix for it, If you know anything
please tell me.
Thank you.
Answered By 590495 points N/A #121182

Nero 11 / Nero Kwik Error Message & Nero Vision Not Opening


You really don’t have any problems running the application in your operating system.

As I checked the system requirements of Nero 11, your operating system is pretty much compatible with the program. Nero 11 supports Windows XP 32-bit [Service Pack 3], Windows Vista 32-bit and 64-bit [Service Pack 1 and later], and finally Windows 7 32-bit and 64-bit [Home Premium, Professional, Ultimate].

You did not say anything about Nero 11 if you are using a registered version or is in a trial period when the problem happened. Nero 11 only has 15 days for the trial version.

If your version is in the trial period, you may need to buy its registration code to make the product work again. But if you are sure that you are using the registered version, you may just try reinstalling the whole package again.

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