My PC would no longer be able to load my profile

Asked By 0 points N/A Posted on -

Hi All,

I hope you can help me out.

I am having an issue loading my profile on my Windows XP computer.

Aside from the Administrator, there are two profiles in there.

One is my sister’s and the other is one is mine. My sister’s profile does not have an issue, while mine does.

I am seeing this error:

Cannot load locally stored profile

When I click on OK, I no longer see my stuff. What to do? Help.

Best Answer by Carl Jack
Answered By 5 points N/A #79732

My PC would no longer be able to load my profile


Hi Eric,

Please try following any of the methods provided below to resolve the issue:

Method 1: Check whether your profile is accidentally deleted. To see whether your profile is still there, go to the drive where you have installed your operating system. Open the folder- Documents and settings. Check whether the folder with your name or the one you have given for your profile is existing in this folder. If this does not exist, you cannot log in to your system in your name.

Method 2: Next Option is to check to check whether security option has been changed for the profile folder. To check this, Open the folder- Documents and settings from administrator login or a different login with administrator privileges, right click on the folder, open properties window and go to Security Option. Click on your name in the user field and click on edit for editing its security options.

Choose Full control in the field for permissions for authenticated users. Click on Apply-OK. Now log out from administrator login and try to login in your profile. In case the folder- Documents and Settings is hidden, you may have to go to Menu-Tools-Folder options-View- and mark the check box-Show all hidden files.

Method 3: Try creating a new profile

  1. Start the computer and press F8 before the windows logo appears.
  2. On the Advanced Boot Options screen, choose Safe Mode, and press Enter on the keyboard.
  3. If more than one operating system is installed, choose the Windows XP operating system and press Enter.
  4. Now Restart the computer.
  5. Log on to the computer as the Administrator.
  6. Click the Start button and choose Control Panel.
  7. Click User Accounts in the Control Panel.
  8. Create a new user account by following the screen-instructions.
  9. Then copy the information from the old profile to newly created profile. For that, follow the steps:
  10. Log in as the Administrator.
  11. In Windows Explorer, click Tools and choose Folder Options.
  12. Select View tab and click Show hidden files and folders.
  13. Unmark Hide protected operating system files check box, and click OK.
  14. Locate the C:Documents and Settings(Old Profile name) folder and select all the files in the folder (Other than Ntuser.dat, Ntuser.dat.log, Ntuser.ini ) by holding Ctrl key.
  15. Click Ctrl+C to copy all files.
  16. Then locate C:Documents and Settings(New profile Name) folder and press Ctrl+V to paste the files in the new folder.
  17. Log off the computer and log into the new user profile.

For information regarding copying data from the old profile to the new profile visit here

Method 4: Restore system to an earlier point in time

  1. Click Start button, choose All Programs and open Accessories.
  2. Point to System tools and open System Restore.

Note: You should be logged in as the Administrator.

  1. In the System Restore window, click Choose a different restore point and click Next.
  2. Select a restore point from the list that was created before you began to experience the issue, and then click Next.
  3. Click Finish.

Hope the information provided is helpful.


Best Answer
Best Answer
Answered By 10 points N/A #79733

My PC would no longer be able to load my profile


Hello Eric,

To resolve that issue, you will need to create a new user account as follows:

  • First you will need to start the computer in Safe Mode, and then restart the computer. Press the F8 key when the computer is loading. And then go to Windows Advanced Options menu and then use the ARROW keys to select Safe Mode, and then press ENTER. In case you are required to choose the operating system to start, you will need to select Windows XP <edition>, where <edition> is the edition of Windows XP that you have installed, and then press ENTER.
  • After that you will need to log on as Administrator. Go to "To begin, click your user name" screen and then click Administrator. After that type the administrator password, and then press ENTER.
  • After that go to Control Panel and then click User Accounts.
  • You all need to create a new user account, and then quit the User Accounts tool, and then restart the computer.



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