Multiple problems in Microsoft Office

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I have looked all around various forums and websites for a solution to my problem, which I will be presenting later in full detail. I have found a couple of posts that match my queries, but they do not exactly fit into the problem that I am experiencing. Please help me out if you can. I am neither a programmer nor a techie person, so explaining things in simple words will be greatly appreciated.

Here are my problems:

1. Whenever I try to open Microsoft Word 2010, I find the following error message:

"Word could not create the work file. Check the temp environment variable."

After clicking 'Ok', everything seems to be working just fine, but only after a couple of functions (i.e., using a few functions such as copy, paste, etc.) because the program stops responding at all.

2. Outlook acts a little worse than Word. It gives me the following message whenever I try to open it:

"Outlook could not create the work file. Check the temp environment variable."

Clicking "Ok" seems to solve the problem, but further attempts to click on and read any mail displays the message shown above. After continuously clicking 'Ok' whenever the dialog box appears, Outlook refuses to make the email accessible for reading. The program then hangs up. Sometimes, a part of the email becomes accessible, but another error message is stacked on the body: 

"Error! Cannot read or display file."

It is only on rare occasions when I can open more than one email without the program hanging. This whole opening – hanging – relaunching cycle keeps going on and on.

On some occasions, I get the following error message when I try to restart Outlook:

"Outlook experienced a serious problem with the "mobileme outlook add-in" add-in. If you have seen this message multiple times you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?"

After clicking 'Yes' to stop the add-in, this does nothing to solve the problem.

There were times when Outlook would open speedily without any error message, but then it turners off my email Reading Pane. As you've already probably guessed, turning the Reading Pane on by clicking on the "View" Drop Down Menu and then "Reading Pane" brings back the "Outlook could not create the work file. Check the temp environment variable" error message.

Excel and Power Point seem to be working just fine, as of the moment.

I use the latest version of Rollback RX, as it has never failed me for many years now. Whenever I experience an issue, I just roll back to an earlier Snapshot of my Hard Drive. Unfortunately, rolling back to a host of former Snapshots does not appear to be helping me at this time.

All the troubles that I've mentioned above emerged roughly about the time when I updated my system (Windows 7 Ultimate) with improvements such as Win7 sp1, iTunes, QuickTime, etc.

I have had earlier update problems, but they were always solved by rolling back to an earlier Snapshot. This time, however, rolling back doesn't change a thing.

Kindly help me out with this problem. Thank you so much to those who will be offering their comments and suggestions.

Best Answer by brionas brain
Best Answer
Best Answer
Answered By 25 points N/A #98871

Multiple problems in Microsoft Office


I have multiple solutions for your multiple problems

  1. Right-click on My Computer and select Properties.
  2. Go to the Advanced/ Advanced system settings tab.
  3. Select the Environment Variables button.
  4. Check the location of TEMP and TMP (probably  like this one c:temp, or c:windowstemp, or something).
  5. Make sure the setting is existing, and then check if there is such a location on your hard drive. Then, you may consider cleaning out the files will clear up the issue.


You must have a registry cleaner and update your antivirus and have it run a full system scan and also update your operating system.

Link for the registry cleaner and fixer

Have it fix your registry.


Uninstall and install again Microsoft office.

Answered By 5 points N/A #98873

Multiple problems in Microsoft Office


Open C:Windows and make a backup of file regedit.

Now Click Start and in start search text field type “regedit” (without quotations) and press Enter on your keyboard.

Find in registry editor this location HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrent VersionExplorerUser Shell Folders

In right panel check what’s the data value for Cashe. If it’s different then:

%USERPROFILE%AppDataLocalMicrosoftWindowsTemporary Internet Files, double-click on Cache value and type %USERPROFILE%AppDataLocalMicrosoftWindowsTemporary Internet Files. Click OK.

Exit the registry editor and restart your computer.

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