Monitor turns off during start up

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When I tried to update by sound card, my monitor keeps turning off on start up. I tried in safe mode but there was no problem at all. I only had a problem with my sound card but i don't think it affects my monitor when i updated the driver of my sound card.

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Best Answer by sand_boy29
Answered By 5 points N/A #88747

Monitor turns off during start up

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Good day,

Is the computer still running even if the monitor is turned off? Try doing a system restore point in safe mode. I think there's a conflict going around when you install your sound driver to your video card. The best solution there is not to update your sound driver when its still working fine so do a restore point where things are running normally. 

Hoping for your feedback

Regards

Best Answer
Best Answer
Answered By 0 points N/A #88749

Monitor turns off during start up

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Dear,

  • This is a common problem when we are installing new hardware in our computer. I have suggest you first you plug out your accessories like RAM,VGA,SOUND driver. Than plug in it again smoothly.. your problem will be solved.
  • if not the pick eraser and rub it on the RAM,VGA,sound card chip plug in point and clear scratches on it. your problem must b solved..

Thanks

Answered By 581650 points N/A #314594

Monitor turns off during start up

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That is a very odd problem. The sound card is a totally different hardware with the video card where the monitor is plugged. Updating the sound card driver should not affect the video card or the display in anyway. If you replaced the sound card in the slot on the motherboard with a new one, it still should not affect the display of your computer.

If your screen turns off on startup, check that the video cable of the monitor is plugged in securely on the video port at the back of the CPU. If this doesn’t work, try connecting a different monitor if you have a spare. If this doesn’t work even after connecting a different monitor, the problem is probably with the video card.

If you are using a dedicated video card, try transferring it to another available slot. Also, try cleaning the pins of the video card if transferring it to another slot is not an option. Remove the video card from the slot then get a pencil eraser. Rub the eraser to the gold contact pins of the video card and do it on both sides.

Finish it off with a dry clean cloth. Insert it back to the slot then see if it works.

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