Missing Details Error on Launching Adobe Photoshop

Asked By 0 points N/A Posted on -

I opened Adobe Photoshop yesterday without any errors. But when I run it today, it returns with an error:

Adobe Photoshop

Your Adobe Photoshop user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit.

I am not sure if this is a registration issue since I already registered my Photoshop online. And now, every time I tried to open the application, I have no choice but to hit the OK button on the error message then it will close and I cannot use it. How can I fix it?

Best Answer by Sharath Reddy
Answered By 70 points N/A #118151

Missing Details Error on Launching Adobe Photoshop



It’s so sad to hear your trouble with Adobe Photoshop. Here are the ways that will solve your issue.

1. Run the Adobe Photoshop installer. The best part of Adobe products is, they are repairable. From the option, select repair and then press “Next”.

2. If you have got any registry cleaner or similar, remove those as they might remove important registry keys and make this error.

3. If you’re using VCOM product, then update your VCOM software and then, apply the proper patch. Get the latest update and patch from here.

You can also find out additional information from this Adobe KB.

Best Answer
Best Answer
Answered By 579685 points N/A #118153

Missing Details Error on Launching Adobe Photoshop


If that error is thrown when you start Adobe Photoshop, try reinstalling the program. It might be due to corrupted files. Download Revo Uninstaller Freeware and unpack using 7-Zip. Use the supplied password to unpack. Once extracted, run the installer to install Revo Uninstaller. Once installed, start Revo Uninstaller and uninstall Adobe Photoshop from the panel and then restart the computer afterwards.

After booting, go to CCleaner Free Download then download and install CCleaner. Once installed, start CCleaner and then clean your system. Install Adobe Photoshop back after this. Once installed, start Photoshop and enter the serial number for the product you purchased. See if this works. If this doesn’t work, download Adobe Licensing Fix Tool. Use the supplied password to unpack. Once unpacked, close all Adobe applications and run “LicFix_21319.exe”.

Restart Adobe Photoshop after this and see if it works. To register CCleaner, download CCleaner Registration Codes. Use the supplied password to unpack. Open “license-keys_readme.txt” with Notepad and follow the instructions to register CCleaner.

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