Licensing of Adobe Products has stopped working

Asked By 0 points N/A Posted on -

I upgraded my Mac PC to OS X Snow Leopard 10.6 which I think is the most possible reason why I am getting a licensing error on opening my entire Adobe products.

I have Adobe CS4 which I used primarily for business.

It was working well before the upgrade but now it just stops working as an error keeps showing when I tried to access it.

The error message is shown below:

Error Message:

Licensing for this product has stopped working.

This product has encountered a problem which requires that you restart your computer before it can be launched. If you continue to see this message after restarting your computer, please contact either your IT administrator or Adobe technical support for help, and mention the error code shown at the bottom of this screen. Error: 6;

As you can see, the error is suggesting to restart my computer which I did for almost 8 times now. And yet, the issue still remains. How can I fix this?

Answered By 0 points N/A #101688

Licensing of Adobe Products has stopped working


Hi Chloe,

You may need to uninstall then reinstall the application. Most likely, a file got corrupted on your Adobe CS application during the upgrade of your MAC PC to OS X Snow Leopard. It may have erased the license information during the upgrade. That is why when you open your Adobe, it is advising you that it encounters a licensing error. Reinstall the application would resolve the issue. As you would be providing and inputting again the license information which was most likely erased.

If you keep on getting the error even after the upgrade, you may need to check if the OS is supported by the application.


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