Hello,
Recently I have purchased Kaspersky Internet Security 2012 to protect my computer. But I have faced big digester at the time of installation. The following error message generates at the installation time. Is this any problem for installation CD? Please share your valuable opinion on this issue.
Kaspersky Internet Security 2012
Error 1406. Could not write value to key SOFTWAREMicrosoftWindows NTCurrentVersionWinloginNotifyklog on. Verify that you have sufficient access t that key, or contact your support personnel.
Thanks,
Lyra
Answered By
peter10
0 points
N/A
#95035
Kaspersky Internet Security 2012 – Error 1406.
Hello Lyra Anderson,
I read your issue with the Kaspersky 2012 installation problem and would like to share with you the possible cause to the problem.
There is the program “ZoneAlarm”. Whereas it is possible to install kaspersky internet security 2011 without the antivirus having installation issues while the ZoneAlarm is still running in your computer, this is not the case with the kaspersky internet security 2012:
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To correct the issue, you have to uninstall first the ZoneAlarm.
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Secondly after successful uninstallation, reboot your computer.
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Install the Kapsersky internet security antivirus.
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Reboot the machine the second time.
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Install the ZoneAlarm.
I hope this will sort the given problem.
Regards Peter10
Answered By
lee hung
75 points
N/A
#95034
Kaspersky Internet Security 2012 – Error 1406.
Hi Lyra,
The CD you are using may have encountered problems, for instance scratches due to improper handling. Its lenses may be tampered due to reasons like exposure to dust extreme cold of heat or by touching the sensitive surface of the CD.
The drive could be the one having problems, you could just open it and check the cable that connects it and the motherboard to and verify that it is in good condition.
Or the software on the CD may be corrupted. But since you purchased it recently, I bet you still have the warranty so you could just return it to the vendor and get a good one instead of going through much trouble.
Hope this helps.
____
Regards,
Lee Hung.
