ITunes For Mac Error. Please Help

Asked By 200 points N/A Posted on -

When iTunes for Mac is started, this error message appears.

iTunes For Mac ‘ERROR MESSAGE’
‘The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.’

I am very confused and can’t wait to download some music and video from iTunes soon. Could anyone help to fix this error?  

Thanks in advance.

Best Answer by mike69
Best Answer
Best Answer
Answered By 0 points N/A #87760

ITunes For Mac Error. Please Help


Hi, if the most updated versions of IOS and iTunes are installed and you still have difficulties to access the iTunes Store, please see below steps.  And please note that different section applies to different operating system or device.

  1. If your computer is running on Mac OS X or  Windows, you should access iTunes Store and download the most updated version of iTunes.
  2. Also download and update the latest version of iOS on your iPod Touch, iPad, and iPhone for best results.  You could access to the iTunes Store for the update.
Answered By 0 points N/A #87763

ITunes For Mac Error. Please Help

For Mac you must require a shared folder. That shared folder is necessary, to authorize the store of iTunes. There are some symptoms like; You can't complete a purchase and can’t play those contents, which are already purchased. To fix the problem you must follow the given instructions.
  • First log on t your main administrator account click to Go menu and enter to Go to folder then type in the bar */users and click to Go.
  • If you find the shared folder is already existed then type the following command: "sudo chmod -R 777 /Users/Shared" and press return and exit. 
  • But if the shared folder does not exist, then type this command: "sudo mkdir -p /Users/Shared" and press return and exit. This procedure might require admin password which is non-blank.

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