I’m getting an 0xA0 internal power error on shutting down

Asked By 7060 points N/A Posted on -
qa-featured

Hi,

Ok So here is the issue:

I'm getting a 0xA0 internal power error on shut down every time. The minidump file points to ntkrpamp.exe (nt!PopAllocateIrp+a0) I've updated my BIOS, but no change.

Now I tried to run the BSOD Dump & System File Collection app, that you folks ask for, 3 times but I get another BSOD before it completes. Think its 0x8 something, so that won't work. Here is the system info from the machine.

OS Name Microsoft® Windows Vista™ Home Premium

Version 6.0.6002 Service Pack 2 Build 6002

OS Manufacturer Microsoft Corporation

System Manufacturer Acer

System Model Aspire 5720

System Type X86-based PC

Processor Intel(R) Core(TM)2 Duo CPU T5250 @ 1.50 GHz, 1500 MHz, 2 Core(s), 2 Logical Processor(s)

BIOS Version/Date Acer V1.45, 10/11/2008

SMBIOS Version 2.4

Windows Directory C:Windows

System Directory C:Windowssystem32

Boot Device DeviceHarddiskVolume2

Hardware Abstraction Layer Version = "6.0.6002.18005"

Installed Physical Memory (RAM) 1.00 GB

Total Physical Memory 1.00 GB

Available Physical Memory 63.3 MB

Total Virtual Memory 3.89 GB

Available Virtual Memory 2.93 GB

Page File Space 2.93 GB

And here is the !Analyze-v report.

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Answered By 5 points N/A #80196

I’m getting an 0xA0 internal power error on shutting down

qa-featured

I suggest you perform a Memory test and Hard disk drive test by using Memtest86+ and DFT. You can download in on UBCD. Burn it to a CD, using another computer.

  1. Download UBCD and extract the file using WinRAR.
  2. Use CD-R or CD-RW to burn the file using any CD authoring software like Nero. If the file is ISO then use the image burner feature of the software.
  3. After the burning process is completed, restart your computer and boot from CD-ROM.
  4. On the screen menu select the hard drive test option.
  5. Launch the IBM DFT. It is a test that is mostly compatible to any kind of hard drives.
  6. Press the enter key numerous times until it asks you to press another key.
  7. Go to Advanced Test.
  8. After this test reboot and from UBCD run the Memtest86+. Take note the diagnostic result.

If any errors are found, in any of these components, then you should perform an in-place upgrade or system repair.

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