I was attempting to find a Trojan off

Asked By 10 points N/A Posted on -



I have to solve it quickly. I utilize my PC as a server and my stores retail QuickBooks run off my PC.

I was attempting to find a Trojan off my PC but in half though my scan was locked up.

Then I rebooted and after that I keep finding a "Kaspersky encounter a trouble and needs to shut. This error message comes back again and again. 

I have attempt everything to uninstall it and repair, as well as even make use of Kaspersky removal tool but nothing works well, the removal Tool stated that it ran into a trouble and needs to shut.

I attempted to restore but same thing. Then I have rebooted more than 20 times.

I need a solution about this error. Please help me.

I have a few screens shot to explain of the error messages I’m getting.

KAV Removal Tool

KAV Removal Tool has encountered a problem and needs to close. We are sorry for the inconvenience

If you were in the middle of something, the information you were working on might be lost.

Please tell Microsoft about this problem
We have created an error report that you can send to us. We will treat this report as confidential and anonymous.

To see what data this report contains, click here.

Thanks in advance.

Answered By 15 points N/A #154121

I was attempting to find a Trojan off



I hear your concern regarding this matter. I suggest that you have to uninstall your Kaspersky Antivirus when you always have the same error occurred. Download for another antivirus, I suggest Avast for it can scan worms and deleted some malicious things in your computer. If you will be able to uninstall your previous antivirus try another option. Avast, Avira, Avg and many more.

I hope this suggestion will help you a lot.

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