How to activate logs option while

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Hi, I recently have set up an outlook with office 365. I like to enable the logs in the application to store and see what happens if some error or troubleshoot occurs. So, what are the steps to do this?

Best Answer by Malesh Hoti
Answered By 0 points N/A #329276

How to activate logs option while


Hello, let me explain how this works and the steps to do in the application. From the Internet, download the Outlook with office 365 setup file and install it in the pc. Then sign-in with office 365 account into Outlook. So, let us see how the logs are enabled. Logs will be generated in the form of a file that is used for detecting the problem which occurs while using the Outlook. This file will be used to find and rectify the error/troubleshoot. So, to enable the logs and to see where it is stored, the procedure is as follows:

In Outlook application, on the File tab, click Options.

  1. When Outlook Options dialog box opened, click “Advanced” tab.
  2. In the Other section, select “Enable troubleshooting logging (requires restarting Outlook)” option.
  3. Click ok and then restart the Outlook. After restarting, it may show a warning, but this can be ignored.

To find the log file:

  1. In the Search box, type “Run” then click it to open the application or press “Win+R”.
  2. In Run dialog box, type “%TEMP%\Outlook Logging” (or) in the Windows Explorer,

type “C:\Users\username\AppData\Local\Temp\Outlook Logging”, then click ok.

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