I’m getting an error message like the one given in the screenshot.
Can anyone solve the issue please?
Lync
Cannot sign in to Lync
Cannot sign in because the server version is incompatible with Microsoft Lync2010.
Contact your support team with this information.”
Thank you for your query.
The following system may help you to control the problem .
Would you please read the following instructions please-
Windows Vista and Windows 7: %LOCALAPPDATA%MicrosoftCommunicator<[email protected]>
Windows XP: %USERPROFILE%Local SettingsApplication DataMicrosoftCommunicator<[email protected]>
Delete the file that is named EndpointConfiguration.CACHE.
Restart Lync 2010, and then try to sign in to Lync Online.
Hi there Calvin S Cole
When we did not install Lync 2010 client by using client executable file this problem will occur. So in order to avoid this follow the steps shown below
Step 1 – Go to start > Run > type regedit and hit enter
Step 2 – Locate this path
HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftCommunicator
Step 3 – Go to edit > New > Select DWORD Value
Step 4 – Type this UseMSIForLyncInstallation and hit enter
Step 5 – Give 1 for the value data then press ok
Step 6 – Exit Regedit editor
Step 7 – Restart windows client
Best of luck
Taylor B Campos
Thank You..!!
