What is service desk software? What all tasks a free service desk software do? How useful is service desk software for a customer support consultant?
Service desk software raises tickets for the customer queries and is the medium to reach the company for the customer support. Our free service desk software helps to
• Reduce disconnection and manages all the IT tickets incidents.
• Analyze, manage, classify and finally solve the problem.
• Make sure that there are no other unauthorized changes in the system.
It is useful for receiving, processing and responding to customer’s complaints or service requests.
