Having problem with MS word

Asked By 10 points N/A Posted on -

I have installed office 2007 enterprise edition. But every time I open MS word the installation windows appears. Although word and Excel could save any document. It gives warning message stated not enough virtual memory! What should I do?

Best Answer by Moore Jean
Answered By 45 points N/A #100357

Having problem with MS word


Please try to disable the IOBit 360, and make sure you only have one security program running on your system.  If the suggestion stated does not work for you, you may want to try the following methods instead:

Renaming the files:

  • Click on Start.
  • Go to Search.
  • Click For Files or Folders Name box.
  • Type mso9intl.dll.
  • Hit Search.
  • Right-click on Mso9intl.dll.
  • Rename it as mso9intl.old.
  • Press on Enter.
  • Repeat previous steps to rename Msohelp.exe and Msoffice.exe with .old extension.
  • Close Search Results.

Reinstalling Office:

  • Click Start.
  • Go to Settings.
  • Choose Control Panel.
  • Double-click on Add/Remove Programs.
  • Uninstall Office then reinstall.
  • Reboot System.
Answered By 0 points N/A #100359

Having problem with MS word


Hi, Deandre,

You are getting the error message on your Microsoft Office because the paging file value setting is too low. To fix this issue, we need to increase the size of the paging file. Please follow these troubleshooting steps:

1.       Right click ‘My computer’ and click ‘Properties’.

2.       In the ‘System Properties’ dialogue box, click the ‘Advance’ tab.

3.       Select ‘Performance’ then click the ‘Settings’ tab.

4.       You see ‘Virtual memory’. Click ‘Change’.

5.       Change the initial size value and the maximum size value to a higher value. Then click ‘OK’.

           This should solve your issue.


Skarboy Jay.


Best Answer
Best Answer
Answered By 5 points N/A #100361

Having problem with MS word


The most prevalent cause of the problem is installation registry error causing the Microsoft Installer service to go on a loop, which subsequently take up so much memory that your system may just hang.

Unfortunately you will need to remove Office 2007 completely and reinstall to get it to function again.

Please follow the instructions on Microsoft KB 928218:  https://support.office.com/en-us/article/Uninstall-Office-from-a-PC-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-US&rs=en-001&ad=US for the complete removal of Office 2007.

After complete removal, please restart first. It may be quite a nuisance to restart the computer and wait, but usually it is the refusal to reboot/restart is the contributing factor to errors – I learned that the hard way.

Please run a registry cleaner such as PiriForm CCleaner http://www.piriform.com/ccleaner to clean up any orphaned registry entries that would slow down your computer.

Once you’re done with the complete removal off Office 2007 and registry clean-up, reinstall it.

Note: Virtual memory low is a common problem with various softwares, please set your Paging file to be 1.5 times more than your installed RAM total. Meaning: if you have 2Gb RAM, your paging file should be 3Gb.

Click here for instructions on how to clean your PC

Answered By 0 points N/A #100363

Having problem with MS word


Hello Deandre,

This was exact problem i faced couple of years back. The solution is simple, all you need to do is to follow the steps given below:

1- Insert the Microsoft Office  2007 installation CD.

2- Open Microsoft  Word

3- Go to Detect and Repair tab -> Choose Restore my shortcuts

4- In Detect and Repair tab -> Choose Discard my customized settings

5- Click Start to initialize the repair process

6- Once the repairing is done click OK.

This will fix the errors you mentioned.



Answered By 5 points N/A #100365

Having problem with MS word


Hello Deandre,

 The problem is happening because of windows. It is making a replicated copy of the installation process in your computer. To overcome this problem you can do two things, clean the registry or reinstall the MS office. Now reinstalling MS office is preferable. For doing this first download a registry cleaner like winasoand install CCleaner. Now uninstall the MS office and run the both cleaners and clean the system file and the registry. Than reinstall the MS office. After installing the MS office again run the both cleaners. This process will fix the problem.

Thank you,

 Riley Weaver.

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