Error: “There was a problem sending the command to the program”

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When I right-click on a folder and click the "Search" option I got this error message. Also when I use the Quick Launch bar and click the "Show Desktop" It also show same error. "There was a problem sending the command to the program".

Does anyone here have the same problem as mine? Let me know if you found solution to this problem.

Answered By 0 points N/A #86971

Error: “There was a problem sending the command to the program”


This error usually caused by a setting in Zone alarm .

  • Go to zone alarm settings , there allow the Windows Explorer to have access to  the Internet.
  • But remember there is no need for windows explorer to behave as server though.
  • Now here in settings re-set the again set the Zone Alarm settings to restore defaults and then reconfigure the settings. All the customizations which are there in the  zone alarm will be lost.
  • Now from the overview preferences tab and turn off the load zone alarm at start up( or any similar option).
  • Now what you need to do is to Restart windows in safe mode.
  • Open the folder named Internet logs (C:Windows/logs)
  • Remove everything from this folder and also you need to empty your recycle bin as well
  • Now you have to Restart windows in normal mode.
  • Now restart the application manually

This solution surely works and benefits you.

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