Error: Internet Explorer cannot display the web page

Asked By 60 points N/A Posted on -

Hi TechyV buddies!

One of my clients has encountered a problem using Internet Explorer. I have two CMSMS websites that have displayed this error:

“Internet Explorer cannot display the webpage”

I have tried to open websites using IE 5.5, 6, 7, 8, and 9 and found no issue. I have never seen any problem using those Versions of IE in opening the websites. I have checked the debug log and found no suspicious activity or any error. The two websites are both on the same shared hosting server.

I did not encounter this kind of error before neither has altered any properties of the sites for many weeks. Some of the clients never encountered this kind of problem but only one of them experienced this. An old bug thread was found (viewtopic.php?t=19430) but this did not solve the issue. Can anyone help me solve this issue? Here are the following CMS information: Cms Version: 1.10.3

Installed Modules:

CMSMailer: 2.0.2

FileManager: 1.2.0

MenuManager: 1.7.7

Packages: 1.1

ModuleManager: 1.5.3

News: 2.12.3

Search: 1.7

ThemeManager: 1.1.4

AceEditor: 0.2.4

AdvancedContent: 0.9.3

GBFilePicker: 1.3.2

FormBuilder: 0.7.2

Captcha: 0.4.5

CGExtensions: 1.28.2

CGSimpleSmarty: 1.5

CGSmartImage: 1.8.2

Gallery: 1.5.3

TinyMCE: 2.9.6

SEOTools2: 1.0.10

ListIt2: 1.1

EventsListing: 1.1

Config Information:


process_whole_template: false

output_compression: false

max_upload_size: 5000000

default_upload_permission: 664

url_rewriting: mod_rewrite


query_var: page

image_manipulation_prog: GD

auto_alias_content: true


default_encoding: utf-8

admin_encoding: utf-8

set_names: true

Php Information:

phpversion: 5.2.17-pl0-gentoo

md5_function: On (True)

gd_version: 2

tempnam_function: On (True)

magic_quotes_runtime: Off (False)


memory_limit: 128M

max_execution_time: 30

output_buffering: 4096

safe_mode: Off (False)

file_uploads: On (True)

post_max_size: 6M

upload_max_filesize: 5M

session_save_path: No check because OS path session_use_cookies: On (True)

xml_function: On (True)

Server Information:

Server Api: apache2handler

Server Db Type: MySQL (mysql)

Server Db Version: 5.1.61

Answered By 0 points N/A #148378

Error: Internet Explorer cannot display the web page


Hello Catlin,

To resolve that issue, you will have to run the Internet Explorer troubleshooter using the following steps:

  • First of all you will need to exit all programs that are open on your computer.
  • And then click start, and then control panel.
  • You will need to ensure that you have set the control panel to category view.
System And Security
  • Locate System and Security and then click Find and Fix Problems.
  • Click View All in the task pane on the left side of the window.
  • Click on Performance or Internet Connections.
  • In the new window, click on Next.
  • Wait for the troubleshooter run and fix all identified problems.
  • After that click Close, and then try to surf the Internet again.



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