N/APosted on - 02/04/2014
Can someone please help me with the error I am facing in Sky Go? I am constantly receiving an error stating, "Error code t: 3137 / c: 4110". I don't understand this and I cannot connect to Sky Go. Somebody told me that this is an issue with Microsoft Silverlight so I checked and it is installed already. What to do now?
Error Code T: 3137/ C: 4110 on Connecting to Sky Go
Yes, this is an issue with the version of Microsoft Silverlight installed on your machine. This has been a bug for few months now and many users have encountered the same issue. To resolve this, follow the steps below:
1. Uninstall Silverlight on your computer. Remember to remove the entire Silverlight content.
2. Download and Install Silverlight 5.0.61118.
3. When done with the installation, go to Silverlight Settings and under the Update tab, check the option, “Never check for updates”.
Also, if you have Ad Block Plus or any ad Blocking software, please disable it. For more troubleshooting steps, visit Sky official site.