ERROR 401 in LOTUS NOTES CONFIGURED IN NOKIA E

ERROR 401 in LOTUS NOTES CONFIGURED IN NOKIA E

The error 401 that you are getting has something to do with the username, password, and there is also one that says something about user authentication. To view it all, the problem has something to do with the user’s account and or account settings. Since this problem happens on your phone and not on a computer, try rebooting your mobile phone and then try it again. See if there is a change in the application.

If it’s the same, try turning off your phone, open its back cover then remove the battery for about 5 – 10 minutes just to drain the phone from the battery’s charges and completely clear the device’s system. After this, install the battery again and then open the application then see if you still get the same error.

If nothing has changed, try reinstalling the application on your phone then configure your account. Try checking your username and if possible, update your password. If it requires you to use a desktop computer then do it to configure your account. Do all the necessary changes via your computer and if the transaction requires an authentication, be sure to accomplish it there before going back to your phone.