Hey there! My Laptop’s DVD drive is kind of weird.
I am using an Acer Aspire 2950 laptop. It is running on Windows Vista SP2. I can actually play DVDs fine. I can watch two movies, but that I can say, is at most. This is because whenever I am into my third movie, just a few minute of it starting, it will create a clicking sound and the movie will not play. It is like the DVD drive is scratching the DVD. It is so awful to hear, and when I checked my DVD, there is a little bit of scratch.
I want it to work like the other first two DVDs I have played. What seems to be the issue with my DVD drive?
DVD drive makes a clicking sound
Hi there, Mark Anthony here
Now your problem here can be attributed to either the disc itself or the tray of your DVD drive. Seeing as though you can actually play the videos, a software problem is far too far-fetched. Now what you can try to do here is determine first if it happens on the same DVD or does it happen on every DVD you have. If it happens only on one DVD, there might be some problem with the DVD itself that's causing it to misalign inside the tray and scratch the surface inside. Now if it happens to all your DVD's, and DVD you put, possibly, something's wrong with your DVD drive, most specifically, the part that holds the DVD in place. Now depending on what you determine, if you find out it's the DVD that is faulty and you just can't afford to have this issue going on, there is no alternative but to replace it or take it for repair. Either way though, seeing your situation as you describe it, this can't be any sort of software issue.
DVD drive makes a clicking sound
Since the problem is with an optical drive, you could try an optical drive lens cleaner. You can use the lens cleaner of your DVD player or you can buy one from a local computer store. If this doesn’t work, try cleaning the disc itself by washing your CD or DVD with a solution of water and baby shampoo. After washing, wipe it dry with a lint-free cloth.
If this doesn’t work, try inserting the disc on a different computer with a working optical drive then see if it works there. If it works there, try cleaning the lens of your optical drive with one of the following. Try checking out the following optical lens cleaner on eBay:
- DVD CD Players Laser Lens Cleaner – this lens cleaner costs $4.55 and available for free shipping. See details for shipping worldwide. Item is located in China.
- DVD & CD Laser Lens Cleaner – this one costs $8.82 and ships worldwide. Seller doesn’t offer free shipping. Item is located in the United States.
- DVD Lens Cleaner – the price of this one is a bit higher than the first two, costs $14.99. Seller doesn’t offer free shipping and ships to select countries only. Item is located in the United States.
