DirectX Setup error: internal system error occurred

Asked By 30 points N/A Posted on -


I am running Windows 7 Operating System and trying to download Microsoft® DirectX®. I have downloaded it successfully but when I clicked to install the setup an error occurred at the end of the stage saying “An internal system error occurred”. I really need this software to play the games so please guide me the proper instructions to install it without having any problem. I have reinstalled this application but I need expert’s advice. Help me!


An internal system error occurred.

Please refer to DXError.log and DirectX.log in your Windows folder to determine problem.

Answered By 15 points N/A #172456

DirectX Setup error: internal system error occurred


Hi Terry,
The error can be resolved by performing a clean boot.
1) Log in as 'System Administrator'
2) Click 'Start', type 'msconfig.exe', press enter
3) In the 'General' tab, Click 'Selective Startup' option
4) Uncheck the checkbox 'Load startup items'
5) In the 'services' tab, select 'Hide all Microsoft services', Click 'Disable all'
6) Click 'OK', Click 'Restart'

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