Could Not Synchronize the Color Settings

Asked By 20 points N/A Posted on -

I am getting a very strange error today on Photoshop. The error says:

Adobe Photoshop CC

Could not synchronize the color settings because the color settings file could not be found.


The strange thing is that Color Settings does exist. Also, this error doesn't appear on the main machine from where I created image that has issue. But I can log in and log out on the main machine without issue but when the image from the main machine is taken and tried to restored to another machine, it will show an error. How can I be able to resolve this?

Answered By 579685 points N/A #114807

Could Not Synchronize the Color Settings


I know you are aware that there are different variations on the Adobe Photoshop software. Besides that, there should be no problem opening an image created from one version of Adobe Photoshop on another edition of the application. But the problem I see here is that, here, you are not using the typical Adobe Photoshop product. You are using Adobe Photoshop CC where CC stands for Creative Cloud.

I think this is the problem here. The Creative Cloud version is different from the previous versions because this one purely relies on your subscription to stay active while the older ones like the Adobe Photoshop CS6 doesn’t have subscription requirement and can be used for as long as you wish as long as your operating system supports it.

The manner colors are loaded may be different when you are using CC though I’m not certain on this. The best way to deal with this is to check the computers if they are both using Adobe Photoshop Creative Cloud. If the other one is CC and the other one is CS6 or older then there might be something wrong. If you want to use CC when opening the image, make sure both computers are using Adobe Photoshop CC.

If the other computer where the image came from originally runs only on CS6 then install also Adobe Photoshop CS6 on the computer where the error appeared.

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