CD ROM drive cannot perform please help

Asked By 10 points N/A Posted on -
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 My CD ROM drive is one year old now suddenly it can not perform. What can I do?

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Best Answer by Garry Bross
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Answered By 20 points N/A #97803

CD ROM drive cannot perform please help

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Probably it has a hardware problem.  You can see the power supply cable which is connected to the drive with the power box. If connection does not work properly, you may reconnect it with another cable.

if it can not work after reconnecting, then we can determine that it has an internal hardware or software problem. Make sure that the installed CD drive software works properly. If not so, it may be corrupted or missing files. So you should uninstall it and then the software can be installed again. If the drive has an internal hardware problem you could contact the authorized service centre.

Thank you.

Answered By 20 points N/A #97806

CD ROM drive cannot perform please help

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Hello Janeparen,

That is not the reason why your CD ROM drive has stopped working. There should be some other valid reason behind that problem. One will be the cable connecting the drive to the motherboard is disconnected or is loosely attached and therefore you will need to rectify that.

Otherwise the drive may have been gotten dirty due to accumulation of dust which is blocking the lens hence the drive cannot read data from a CD when it is inserted. You will need to clean the drive either using alcohol, methylated spirit or paraffin to remove the dust.

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Regards
Mahesh Babu

Answered By 75 points N/A #97808

CD ROM drive cannot perform please help

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Hello,

You must try this.  Eliminate the disk in your CD ROM and check if the CD ROM opens correctly because sometimes they get jammed.  Next go to the Control Panel and then select Device Manager ; go to option DVD/CD; double click the drive from the device manager and click the driver Tab.  Right click the drive and then uninstall restart to restore the avoidance driver load.

Answered By 590495 points N/A #317170

CD ROM drive cannot perform please help

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If that’s how old your optical drive is then it is not that old. It should still be working. If your optical drive can’t read a CD or DVD, try inserting a different disc. If it can read other discs but not a particular disc, try cleaning the disc itself by washing your CD or DVD with a solution of water and baby shampoo.

After washing, wipe it dry with a lint-free cloth. If the drive can no longer read any discs, try cleaning the lens of the optical drive with a lens cleaner. You can buy an optical lens cleaner from a local computer store or online. Try checking out the following optical lens cleaner on eBay:

  • DVD CD Players Laser Lens Cleaner – this lens cleaner costs $4.55 and available for free shipping. See details for shipping worldwide. Item is located in China.
  • DVD & CD Laser Lens Cleaner – this one costs $8.82 and ships worldwide. Seller doesn’t offer free shipping. Item is located in the United States.
  • DVD Lens Cleaner – the price of this one is a bit higher than the first two, costs $14.99. Seller doesn’t offer free shipping and ships to select countries only. Item is located in the United States.

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