Adobe Photoshop CS6: Unknown Graphics Processor Error on Oil Paint

Asked By 100 points N/A Posted on -
qa-featured

Hi,

The problem is with my Photoshop CS6. I tried to open Oil Paint filter and received an error message. Have a look at the error message below. It is indicating the problem with my graphics card. However, CS5 was running on my system well. Have you any idea for the error? Please help.

Thanks in advance.

The filter you were using encountered an unknown graphics processor error that caused an unexpected exit. Check the manufacturer's website for the latest software.

Oil Paint Error

The filter you were using encountered an unknown graphics processor error that caused an unexpected exit. Check the manufacturer's website for the latest software.

SHARE
Best Answer by Joyce Meghan
Go To Solution
Best Answer
Best Answer
Answered By 0 points N/A #190686

Adobe Photoshop CS6: Unknown Graphics Processor Error on Oil Paint

qa-featured

HI,There are two things that you can do for this one. The problem is occurring because of your hardware may be because your drivers are not up to date. So there are two things that you can try.

  • Try and update all the drivers from your manufacturers website(eg. Samsung, intel etc.)

OR

  • Right click on my computer.- Properties-Device manager-Display adapters-Update drivers.

Thanks.

 

About Joyce Meghan
Questions
1
Answers
105
Best Answers
23
Answered By 10 points N/A #190688

Adobe Photoshop CS6: Unknown Graphics Processor Error on Oil Paint

qa-featured

This is a common problem and the solutions are given below:

  • I think the problem is your graphics card driver.
  • You can turn off OpenGL if you want to solve that problem.

Try this and I think you can solve your problem.

About Trotsky Timothy
Questions
1
Answers
99
Best Answers
19
Answered By 25 points N/A #190689

Adobe Photoshop CS6: Unknown Graphics Processor Error on Oil Paint

qa-featured

Hello Martin

Check out this Techyv page "Oil Paint Filter error in Adobe Photoshop CS6" because this post is addressed your problem too. Pay a visit and get more way to fix this problem. 

About Eric E Anderson
Questions
17
Answers
6
Best Answers
0
Answered By 590495 points N/A #190690

Adobe Photoshop CS6: Unknown Graphics Processor Error on Oil Paint

qa-featured

That message is actually not related to the program but to the hardware specifically your graphics adapter. It may also indicate a problem with the supported video RAM of your video card which probably doesn’t meet the required minimum capacity. Adobe Photoshop CS6 supports Windows XP Service Pack 3 and Windows 7 Service Pack 1. Microsoft Windows Vista is no longer supported in this version.

It requires at least Intel Pentium 4 or equivalent AMD Athlon 64 processor, 1 GB RAM, 1 GB free hard drive space, 1024 x 768 screen resolution, graphics adapter with OpenGL 2.0 support and has at least 512 MB video RAM, and optical drive. Check the amount of video RAM your graphics adapter supports. It should have 512 MB video RAM minimum or higher.

If your video card supports only 256 MB video RAM or lower, that will not work on Photoshop CS6. You need to replace it with a new one that supports the required video RAM. If you meet the required amount of video RAM, try installing the latest update for your graphics adapter. If you have an ASUS video card, go to ASUS Support and download the latest update.

If you have an NVIDIA video card, go to NVIDIA Driver Downloads. If you are using an ATI Radeon or any AMD video card, go to AMD Drivers and Software. If you are using a built-in Intel graphics adapter, go to Intel Drivers and Software. If you have a Matrox graphics adapter, go to Matrox Driver and Software Download.

About Sharath Reddy
Questions
1
Answers
14599
Best Answers
2290

ProSave_The option is incompatible with the software on the operating unit

Previous

While booting Lion on my MacBook I received an error message

Next

Related Questions