Adobe download manager won’t update Error A12E5

Asked By 50 points N/A Posted on -

Hi friends,

When I try to download Adobe in the computer, it went perfectly good. It did not throw me any error. However, I got an error message when I try to install it. The error says that there is a problem with the download. I tried again to download the Adobe but I still get the same error message. Please help me to download in proper manner. Thanks a lot. 

We’ve encountered the following issues:

Sorry, there seems to be a problem with the download process

(Error code: A12E5). For troubleshooting tips, please visit our customer support page.



Answered By 70 points N/A #190035

Adobe download manager won’t update Error A12E5


To fix your issue, you have to download Adobe Application Manager and then, run the installer. Download Adobe Application Manager.

In some case, firewall is the reason for such error. Disable your firewall and then run the task again.

If you even fail to install the Application Manager, make sure that you’ve quitted all Adobe processes. To be sure, open “Task Manager” by pressing “Ctrl + Shift + Esc”, kill all the processes related to Adobe products. Then, run the Application Manager installer.

You can also use the supreme “Administrator” account in your Windows 7. Open a Command Prompt window with administrative privilege, run this command “net user administrator /active:yes”. This will activate the supreme administrator account. Install the software using the account.
To disable the account, run this command “net user administrator /active:no”.

Your problem should have solved.

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