Adobe Acrobat Reader show Blank error message while opening files

Asked By 0 points N/A Posted on -
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Hi all,

Friends I think there is a bug in Adobe Acrobat reader. I got a PDF file in my mail, when I opened it triggered an error message. To my surprise there is no message in the box, empty dialog box with ok button. When I click it close the program too. What happened to Adobe reader? Any bug? Help me fix this bug? Thanks for your help.

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Answered By 70 points N/A #178595

Adobe Acrobat Reader show Blank error message while opening files

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Hello,

This problem might occur when you try to open any PDF file inside the browser via Adobe Reader.

Here are several steps to fix your issue.

1. Download and install latest Adobe Reader. This should solve the issue.

2. Uncheck “Open PDF within web browser”. Disable this option from Edit menu >> Preferences >> Internet tab.

3. Run Adobe Reader installer again. From the options, select “Repair”. This will fix any issue with corrupted core files and settings.

Answered By 574115 points N/A #308676

Adobe Acrobat Reader show Blank error message while opening files

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This blank error you are seeing is affecting Adobe Acrobat Reader 9 on Windows 7 in Microsoft Internet Explorer 9. This error manifests itself in the form of a blank error message when the user tries to open a PDF file. To fix the problem, you need to disable the “Allow fast web view” option in Adobe Acrobat Reader.

To do this, start Adobe Acrobat Reader then go to “Edit,” “Preferences” then select “Internet” on the left pane. Now, in “Web Browser Options” section, uncheck “Allow fast web view” then click “OK.”

Adobe Acrobat Reader disable fast web view
Adobe Acrobat Reader disable fast web view

See if this works. If this doesn’t work, repeat the same steps to go back to the “Web Browser Options” section then uncheck “Display PDF in browser” located just above the “Allow fast web view” option. This should fix the problem.

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