Active Directory Users and Computer Error

Asked By 80 points N/A Posted on -

Hi experts,

When I attempted to run ‘Active Directory Users and Computers’, I got the following error message shown in the image.

I have SP3 installed on my PC already. What should I do?

Please help me.


Naming information cannot be located for the following reason:

The server is not operational.

If you are trying to connect to a Domain controller running Windows 2000, verify that windows 2000 Server Service Pack 3 or later is installed on the DC, or use the windows 2000 administration tools. For more information about connecting to DCs running Windows 2000, see Help and support.

Answered By 0 points N/A #151077

Active Directory Users and Computer Error


        The error is about your network interface. One of your network interface might down so you need to enable it. Check your other connection also if it is connected. The best thing that you can do it so contact customer support at to help you to troubleshoot your problem.  They help me out for trouble shooting the same problem. The problem in my computer is one of my network interface is down. So I enabled it with following the instruction by the support. It may take less than 10 minutes to trouble shoot if you follow instruction well.  Good luck.

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