N/APosted on - 04/15/2015
Hello, I keep getting the error "wireless mouse signal quality is low" and I have to connect a wired mouse to use it. I have tried replacing the batteries, using a different port, etc. It is very odd that this message only shows up on occasion, though. Any suggestions on anything I can do? Thank you.
Wireless mouse signal quality is low
•Check the documentation for your wireless mouse and look for the maximum range. The farther you are from the base unit or USB receiver, the weaker the signal will be. If you are near the edge of the range, move your equipment closer to enjoy an instant signal boost.
•Update the drivers and software; outdated versions can cause lags in performance and erratic behavior. Visit the manufacturer's website for the keyboard and mouse and look for the most recent releases. Download the file and follow the prompts for installation.
•Replace the batteries; old or ineffective batteries can severely affect the range of your device.
•Remove sources of wireless interference in a six-foot radius of the mouse and base unit. Move or turn off other electronic items that broadcast a wireless signal, such as cordless phones, garage door openers, microwaves or gaming systems with wireless receivers.