Windows XP shutdown problem. Please help.

Asked By 7060 points N/A Posted on -
qa-featured

Hi,

When i shut down windows XP, i get something called add word pop up, which says its running and i have to end task, but even that doesn't work straight away sometimes taking up to 7 attempts to end program before it shuts down.

Any idea?

Thank you.

SHARE
Best Answer by LindaBlue
Best Answer
Best Answer
Answered By 0 points N/A #79320

Windows XP shutdown problem. Please help.

qa-featured

Update your Antivirus and fully scan your computer. Due to surfing the net, downloading your computer could be affected by Viruses or third-party programs.

Download a Registry Cleaner(some of your installation/uninstallation may cause this error).

If you have a program like Norton System Works they provide quick fix to your computer. It includes Norton Speed Disk, Norton Disk Doctor, Norton Antivirus and Norton Crash Guard. You can run Disk Doctor, Crash Guard and other utilities checking your computers problem and automatically fixes them.

You can also use other Antivirus like AVG(free version or not) and Microsoft Security Essentials(only free for "Genuine" copy Windows Operating Systems).

Answered By 0 points N/A #79321

Windows XP shutdown problem. Please help.

qa-featured

That are symptoms of trojan.shutdown virus, it is an annoying Trojan that keeps on popping up a captcha during operation or during shutdown.

Simply remove this Trojan by downloading Malwarebytes and CCleaner.

If you can’t download on your PC then try other Pc with internet connection and download the 2 files and save it in your USB, install Malwarebytes and perform a quick scan, restart PC when told now install CCleaner and perform a disk cleanup and a registry cleanup to fix registry.

Malwarebytes – http://www.malwarebytes.org

Ccleaner – http://www.piriform.com/ccleaner/download

 
Answered By 0 points N/A #195792

Windows XP shutdown problem. Please help.

qa-featured

Your computer might be having a malware that are running on the background.

Download Malwarebytes Anti-Malware Software from CNET website and then run it after installation.

And also type MSCONFIG on the search box and then press Enter.

Remove any suspicious looking files from the startup tab.

Click Apply and then OK.

Login/Register to Answer

Related Questions